Frequently Asked Questions

We specialize in all types of:

• Person Locating
• Background Checks
• Surveillance
• Investigations

Our In Person services cover New York City, Long Island, and the Rochester Area, with remote services available nationwide.

Yes, we prioritize privacy and handle all investigations ethically and discretly. We adhere to strict confidentiality standards and only share information with authorized personnel directly involved in the investigation.

Your case will be managed or overseen by the owner who is a retired NYPD Lieutenant with extensive experience in managing criminal cases. Field work is conducted by retired NYPD detectives, ensuring top-tier expertise.

Yes, we are fully licensed, bonded and insured to provide private investigation services within the confines of New York State.

We priortize fair and competitive pricing. We offer free consultations and provide custom quotes based on your case’s needs.

You can contact us by phone or email for a free consultation to discuss your needs, outline an investigative plan and provide a cost estimate. If you are ready now, you could fill out our client intake form to initiate the process.

Yes, the majority of cases that don't involved an in-person investigation can be conducted remotely, within the confines of New York State.

The timeline depends on the complexity of the case, but we aim to provide updates promptly throughout the process. Followed by detailed final report with all relevant findings.

We accept all major credit cards, debit cards, Apple Pay, Venmo, PayPal as well as bank transfers.

We ensure compliance with applicable laws, including but not limited to the Fair Credit Reporting Act (FCRA), Driver’s Privacy Protection Act (DPPA), and the Gramm-Leach-Bliley Act (GLBA), as well as state and federal regulations. Easton Secure Solutions LLC does not provide consumer reports and is not a consumer reporting agency under the Fair Credit Reporting Act.

We keep all investigative findings confidential and will not disseminate any findings to third parties unless authorized in writing by the you or ordered by a court of law in the United States of America. We don't keep your credit or banking data on file, and we are PCI Compliant. You could read our privacy policy.

Private investigators in New York cannot release private medical, financial, or phone records without the subject’s consent or a valid subpoena. They are also prohibited from sharing attorney-client communications, proprietary business information, juvenile records, and sealed or expunged records. Investigators must comply with laws like DPPA, GLBA, HIPAA and the FCRA, and information obtained through illegal methods—such as trespassing, hacking or wiretapping—cannot be disclosed under any circumstances.

Yes, we collaborate with legal teams to support litigation, gather evidence, and perform witness location services.

Yes, we conduct interviews and gather formal witness statements for legal or investigative purposes.

Yes, all evidence is collected following legal protocols to ensure admissibility.

Our investigators are prepared to testify in court and present evidence collected during the investigation professionally.